These Terms & Conditions govern the use of the website theDream.al and all purchases made through it. By using this website and placing an order, you agree to these terms.

1. General information

theDream.al is an online store offering nail and beauty products. We reserve the right to modify prices, products, and website content at any time without prior notice.

2. Orders

  • Orders are placed through the online website.
  • After placing an order, the customer may be contacted for confirmation if necessary.
  • We reserve the right to refuse or cancel an order in certain cases (pricing errors, stock unavailability, etc.).

3. Payment

  • Payment is made upon delivery (Cash on Delivery).
  • The customer pays the full amount to the courier upon receiving the product.
  • Online payments are not accepted at this time.

4. Delivery

  • Products are delivered to the address provided by the customer.
  • Delivery times may vary depending on the location and courier service.
  • We are not responsible for delays caused by the shipping provider.

5. Returns and exchanges

  • Products may only be returned or exchanged if they are damaged or incorrectly delivered.
  • Return requests must be made within a reasonable time after receiving the product.
  • The product must be unused and in its original packaging.

6. Liability

We are not responsible for:

  • Improper use of products
  • Allergic reactions (customers should check ingredients before use)
  • Incorrect information provided by the customer during ordering

7. Intellectual property

All content on this website (text, logos, images) is the property of theDream.al and may not be used without permission.

8. Governing law

These Terms & Conditions are governed by the laws of the Republic of Albania.

9. Contact

For any questions, you can contact us at:
+355 69 55 65 431